Terms & Conditions

When you create an account with us, you must provide accurate, complete, and current information at all times. Inaccurate, incomplete, or obsolete information may result in the immediate termination of your account. You are responsible for maintaining the confidentiality of your account and password, including but not limited to the restriction of access to your computer and/or account. You agree to accept responsibility for any and all activities or actions that occur under your account and/or password. We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders at our sole discretion.

We accept the following payment methods: • Credit/Debit Cards • UPI • Net Banking • Digital Wallets All payments are processed securely through our payment partners. We do not store your payment information on our servers. Prices for products are subject to change without notice. We reserve the right at any time to modify or discontinue any product without notice.

Orders are typically processed within 24-48 hours. Shipping times vary by location: • Metro Cities: 3-5 business days • Other Cities: 5-7 business days • Remote Areas: 7-10 business days Shipping costs are calculated based on weight, dimensions, and delivery location. Free shipping is available on orders above ₹999. We are not responsible for delays caused by customs, weather conditions, or other factors beyond our control.

Our return policy lasts 7 days. If 7 days have passed since your purchase, we cannot offer you a refund or exchange. To be eligible for a return: • Item must be unused and in the same condition that you received it • Item must be in the original packaging • You must have the receipt or proof of purchase Refunds will be processed to the original payment method within 5-7 business days of receiving the returned item.

Any disputes arising out of or relating to these Terms shall be resolved through: 1. Informal negotiation - Contact our customer service first 2. Mediation - If negotiation fails 3. Arbitration - As a last resort The laws of India shall govern these Terms. Any dispute shall be resolved in the courts of Patna, Bihar. We encourage users to contact us first to resolve any issues amicably.

For any questions about these Terms, please contact us: Phone: +91 9470738772 Email: company@elepeia.com You can also reach us through our contact form on the website.